Returns & Exchanges

Due to the handmade nature of our items, all sales are final, and we do not accept returns, exchanges or refunds. 

If you receive a defective, incorrect, incomplete, or damaged item, you must contact us within 5 business days of receipt so we can assist you. Items must be returned in new condition, with original packaging, tags attached, and unworn and unwashed to be eligible for a replacement or return. Returns will be issued as shop credit only, which will be sent via email.

Reported items have a 7 business day return window, after this time the item is no longer elegible.

Additional Information

• Sale or clearance items cannot be returned, exchanged, or refunded.
• Personalized items are not eligible for return or exchange.

For further assistance, please email us at contact@lovelymilasmocks.com.